Redress Coordinator
Job No:
R202422
Location:
Adelaide
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Full-Time Position (Up to 76 fortnightly hours). Fixed Term Contract Ending 30 June 2027.
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$94,409 pro rata per annum + Super + Salary Packaging* (to increase your take home pay)
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Located in Adelaide.
You’re welcome at RASA
Our belief in the transformative power of relationships lies at the heart of everything we do.
You will be joining an inclusive, supportive and welcoming culture. Relationships Australia South Australia (RASA) Values are Diversity, Respect, Belonging and Learning and this is reflected in the way we work and treat each other. Our teams embrace people from a wide range of cultures, backgrounds, beliefs, sexual and gender identities. We understand that your relationships are important, so we believe in being flexible, where possible, to support you to balance your work and personal commitments.
Who we are looking for
We are seeking a dedicated and experienced individual to fill the role of Redress Support Service Coordinator. The successful candidate will be responsible for overseeing the delivery of our Redress Support Service (RSS), ensuring seamless access to trauma-informed and culturally appropriate services for individuals who have experienced institutional childhood sexual abuse and are engaging with the National Redress Scheme.
To be successful in this role you will have:
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Tertiary qualification (AQF Level 7) in Social Work, Psychology or related discipline or demonstrated knowledge and competencies appropriate to the work.
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Extensive experience working with complex client matters.
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Experience in trauma informed practice.
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Experience working with Aboriginal and Torres Strait Islander communities.
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Experience working within the community services industry.
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Experience working with clients who have experienced Out-of-Home-Care.
- Experience in leadership and understanding of service provision.
It would be a bonus if you have:
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Experience in community engagement.
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Experience working with individuals, couples, or families in a therapeutic context.
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Experience in delivering clinical supervision.
What you will be doing
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Support the Manager Trauma Services in ensuring high-quality case management support.
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Provide supervision to Caseworkers on day-to-day practice, reporting, and case reviews.
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Coordinate referral, allocation, advocacy, and collaborative case management.
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Assist Trauma Triage Intake team with Redress intakes.
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Allocate new clients to caseworkers and manage client allocation list efficiently.
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Support incarcerated individuals in South Australian Justice Facilities.
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Coordinate support for indigenous communities in accessing and completing Redress applications.
For more information you can read the full Position Description.
If this role is what you are looking for, we’d love to hear from you.
Enquiries: Any enquiries can be addressed to Luci Lovelock on 8216 5200.
Relationships Australia South Australia is a Child Safe and Equal Opportunity Employer
Please note that the services provided at RASA sites mean that our employees need to follow some specific requirements:
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A satisfactory DHS Working with Children Check
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A satisfactory National Criminal History Check
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Have had the three TGA approved and recognised COVID vaccine doses and provide the certificate. If you can’t comply, you are encouraged to have a confidential conversation with the hiring manager about your individual circumstances.
*How Salary Packaging can increase your take home pay
Salary packing is an entitlement granted by the Federal Government to workers in approved non-government and health organisations. Salary Packaging can increase your take home salary by creating tax free earnings. In effect, $15,899 of your wage can be paid tax free in each fringe benefit tax year. This 'tax free' amount is in addition to the tax-free threshold of $18,200 for income.
Follow the link to the Salary Packaging information provided by AccessPay, our chosen provider, to find out more.
About RASA
Relationships Australia South Australia (RASA) is a not-for-profit, secular, community organisation, helping people to overcome difficulties and bring about positive change in their lives. We offer services for families, couples and individuals of all ages, backgrounds and abilities. To find out more about RASA go to rasa.org.au.