Redress Caseworker
Job No:
R202428
Location:
Adelaide
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Full-time position (76 fortnightly hours). Fixed term contract ending 30 June 2027
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$83,275 per annum pro rata + Super + Salary Packaging* (to increase your take home pay)
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Located in Adelaide CBD
You’re welcome at RASA
Our belief in the transformative power of relationships lies at the heart of everything we do.
You will be joining an inclusive, supportive and welcoming culture. Relationships Australia South Australia (RASA) Values are Diversity, Respect, Belonging and Learning and this is reflected in the way we work and treat each other. Our teams embrace people from a wide range of cultures, backgrounds, beliefs, sexual and gender identities. We understand that your relationships are important, so we believe in being flexible, where possible, to support you to balance your work and personal commitments.
Who we are looking for
We're seeking a Case Worker for our Redress Support Service (RSS) to help individuals who have experienced childhood sexual abuse in institutions to access the National Redress Scheme. As a Case Worker, you'll provide direct support to applicants, ensuring they receive culturally sensitive and trauma-informed services. Additionally, you'll collaborate with other agencies to ensure timely assistance for our clients.
To be successful in this role you will have:
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Tertiary qualification (AQF Level 7) in Social Work, Psychology or related discipline or demonstrated knowledge and competencies appropriate to the work.
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Experience working in case management with complex client matters.
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Experience in trauma informed practice.
It would be a bonus if you have:
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Experience working with clients who have experienced child sexual abuse and Out-of-Home-Care.
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Experience in community engagement.
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Experience working with individuals, couples or families in a therapeutic context.
What you will be doing
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Provide direct support to clients by referring them to services, advocating for their needs, and managing cases collaboratively.
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Assist in handling complex client issues using evidence-based methods like holistic screening and Restorative Practices.
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Facilitate access to services while maintaining a safe and respectful environment for clients and staff.
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Maintain accurate records of client interactions using the Penelope client information system.
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Follow the Redress Support Service Activity Work Plan and Case Practice Manual.
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Foster partnerships with other agencies for strategic collaboration.
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Conduct outreach to clients in regional areas or correctional facilities.
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Manage caseloads effectively and close cases as needed.
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Participate in training on trauma-informed practice and complex case management.
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Deliver culturally relevant services and ensure cultural safety in all aspects of practice.
For more information you can read the full Position Description.
If this role is what you are looking for, we’d love to hear from you.
Enquiries: Any enquiries can be addressed to Luci Lovelock on 8216 5200.
Applications close: Wednesday, 8 May 2024, 9am.
Relationships Australia South Australia is a Child Safe and Equal Opportunity Employer
Please note that the services provided at RASA sites mean that our employees need to follow some specific requirements:
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A satisfactory DHS Working with Children Check
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A satisfactory National Criminal History Check
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Have had the three TGA approved and recognised COVID vaccine doses and provide the certificate. If you can’t comply, you are encouraged to have a confidential conversation with the hiring manager about your individual circumstances.
*How Salary Packaging can increase your take home pay
Salary packing is an entitlement granted by the Federal Government to workers in approved non-government and health organisations. Salary Packaging can increase your take home salary by creating tax free earnings. In effect, $15,899 of your wage can be paid tax free in each fringe benefit tax year. This 'tax free' amount is in addition to the tax-free threshold of $18,200 for income.
Follow the link to the Salary Packaging information provided by AccessPay, our chosen provider, to find out more.
About RASA
Relationships Australia South Australia (RASA) is a not-for-profit, secular, community organisation, helping people to overcome difficulties and bring about positive change in their lives. We offer services for families, couples and individuals of all ages, backgrounds and abilities. To find out more about RASA go to rasa.org.au.