Junior IT Service Desk Analyst

Job No: R202560

Location: Adelaide

Closing Date: 31 Oct 2025 ACDT

Full-time position (76 fortnightly hours) available for immediate start.
Salary Range of $55k - $60k FTE + Super + Salary Packaging* (to increase your take home pay).
Located in Adelaide CBD.

About RASA

Relationships Australia South Australia (RASA) is a not-for-profit, secular, community organisation, helping people to overcome difficulties and bring about positive change in their lives. We offer services for families, couples and individuals of all ages, backgrounds and abilities.  To find out more about RASA go to rasa.org.au.

Who we are looking for

We are seeking a Junior IT Service Desk Analyst to join our Information Technology & Digital team.

Please note, if you have previously applied for this role, we kindly ask that you do not reapply.

To be successful in this role you will need:

Bachelor’s degree (AQF Level 7) in IT, Networking or Computer Science or equivalent industry certification.
Intermediate knowledge of software programs in particular Microsoft suite of programs such as Windows 10 and Office 365.

It would be a bonus if you had:

1-year or more, working experience in Information Technology (IT) role(s).

What you will be doing  

The Junior IT Service Desk Analyst is the level-1 support contact for all IT support queries at RASA and involved in installing, deploying, maintaining, and troubleshooting a medium size technology environment encompassing a combination of Microsoft Windows 10 Workstations, Video Conferencing Technology and Mobile Devices.

For more information you can read the full Position Description.

If this role is what you are looking for, we’d love to hear from you.

Enquiries: Any enquiries can be addressed to Prithi Pillay on 08 8223 4566.

Applications close 31 October 2025, 5pm.

*How Salary Packaging can increase your take home pay

Salary packing is an entitlement granted by the Federal Government to workers in approved non-government and health organisations. Salary Packaging can increase your take home salary by creating tax free earnings. In effect, $15,899 of your wage can be paid tax free in each fringe benefit tax year. This 'tax free' amount is in addition to the tax-free threshold of $18,200 for income.

Follow the link to the Salary Packaging information provided by AccessPay, our chosen provider, to find out more. 

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Personal Details * Required field

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Questions

Are you currently, or have you been previously, employed at Relationships Australia South Australia?*

Are you currently, or have you previously been, on student placement at Relationships Australia South Australia?*

Are you legally entitled to work in Australia?*

If there are any limitations on your entitlement in work in Australia (i.e. visa limitations), please provide details.

Do you have a National Police Certificate that is less than 12 months old?*

Do you have a current Working with Children Check in South Australia?*

What is your Working with Children Check unique ID number? (if you are unsure, you can get this information here) Enter as 'SRN xxxx-xxxx' or 'CCR ID xxxxxx'

In the last 3 years, have you completed Safe Environments for Children and Young People training?*

In the last 3 years, have you completed RAN-EC training?*

Do you hold a driver's licence?*

Please list your relevant qualifications*

Please list your relevant work experience*

Which community group do you mainly identify with?*

Do you identify as a person from a Culturally and Linguistically Diverse (CALD) background?

Please list any languages (other than English) that you fluently speak

When are you available to start working in this role?*

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Junior IT Service Desk Analyst

Job No: R202560 Location: Adelaide Closing Date: 31 Oct 2025 ACDT

Personal Details * Required field

Questions

Job No: R202560

Location: Adelaide

Closing Date: 31 Oct 2025 ACDT